Bahasa Inggris Bisnis 1 ( Tugas 2 ) : Example Of Letter

INQUIRY LETTER

Definition of Inquiry letter :

Inquiry letter is a letter of request, also known as a letter of the candidate. Which will be sent to companies. Request letter is a letter from a prospective buyer to the seller requesting information products offered. With a quote from the seller then potential buyers will know the price and a information of the items or services to be purchased. This is the purpose of the prospective buyer a write request letter to the seller. When the prospective buyer has to know the condition of an item or services following the price and term of sale and purchase, of course he does not need anymore request a quote from the seller. Letter of inquiry required in formal trade requiring formal procedures in writing. The letter of inquiry is often an early stage of the business transaction. By the letter of inquiry prospective buyers ask or inquiry about the items or service to be purchased. In response, the seller expalined the things he want to know the buyer, buyer’s reservation and eventually business transaction as the end of the buying and selling process

In the letter of inquiry for the items usually offer prospective buyers ask :

1.  Specification of items, namely : type, size, quality, capacity, etc.
2. The price per unit.
3. How to pay
4. How to surrender, and
5. Easy that may be obtained by the buyer, such as guarantees and other.

In addition to things mentioned above prospective buyers asking price lists and catalogs (if the items varies), and a technical description of the items in the form of leaflet or brochures. For items that are possible, prospective buyers can also request sent examples of the real stuff.

Through a letter of inquiry and supply service, prospecitve buyers can inquiry :

1. The form of services that can be presented by the seller.
2. Equipment that can be used by the seller as a support (If any)
3. Price
4. Piece and
5. How to pay

Example Inquery Letter 

THOMAS & CO. LTD

Regrents Street 435

25 June 2009

The Krakatau Steel Engineering Co.

Cilegon

West Java

Dear Sir or Madam,

Subject: Request of cataloque

We saw your advertisement in the “Metak Worker” A few days ago and interested in your steel product.

Please let us have the details of your product together  with sample, terms of payment and the price out. If the quality is satisfactory and the terms are reasonable, we will place a large order soon. Could you give us details of discount and the fatest delivery please.

We hope to receive your reply soon.

Yours faithfully,

Ms. John lennon

Sales Manager

ORDER LETTER

Order letter / Placing order is a document or letter that confirms the details of a purchase of goods or services from one party to another. Example when we will buy some product in a company, we must send order letter for request that product and when the recipient in that company receives this letter, they will process the order and send the product.

An Order Letter is the one that is written by the person/company placing the request of purchase from another company. This letter comes into action only when a detailed study of the desired product has been done in the market and based on promised service, quality and price of the product, a decision for a purchase has been made.

An Order Letter should be drafted very carefully as it needs to pen down all the terms and conditions of the purchase for the benefit of both involved parties.

Example Order Letter 

PT. Aneka Buku       

Rawamangun, East Jakarta 98793

Subject: Book order

Dear Sir or Madam,

First, i get information your product from brochure when i attach with this letter. Would you please ship that following item from your brochure dated August 23, 2011

This adeventure book with title “Indra Anak Petualang”. Authoir Ahmad Gumelar. Publisher Wahyu Andi Ltd.

At the best price of that book Rp. 25000 with the discount 10%.

We shall appreciate you to send the book immediately to Jl. Raya Kalimatang 17821, number 27 west Bekasi. Payment will be made when the book has been received.

Yours faithfully,

Asep Taufik

  

COMPLAINT LETTER

 

Writing a letter of complaint is something most people have to do at some point in their lives. Whether you're dissatisfied with a company's product or service, it is usually possible to resolve the issue in a mutually beneficial way, through a firm but polite letter of complaint. Writing a complaint letter should not be complicated or scary - all you need to do is clearly state the facts and politely request a resolution.

Mawar Street
Losari, Brebes 52255

September 15, 2011

Customer Service
Batik Trusmi
15 Kibuyut Trusmi Street
Kel. Kesenden, Kec. Kejaksan
Cirebon 45121


Dear Sir or Madam,

I have ordered 12 packs consist of 12 clothes of new modeled Trusmi Batik  on your Boutique which I ordered by phone on September 11. I received the order on September 14.  When I received those packs of Batik, there was one packs missing. I only got 11 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the  amount of Batik whcih  left  your Butique stock.

To resolve that problem, I would like you to send me one pack of modeled Trusmi Batik like I ordered before. Or if the pack of modeled Tursmi batik which I ordered had been ordered by somebody else, I hope you give me back the money for the amount charge of the Tursmi Batik pack.



I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 08743258234.




Sincerely,

Signature

Sartono

APPLICATION LETTER

Write job application letters that identify a specific area of employment, summarize your qualifications for the job, refer to an enclosed resume, and request the next step of the application process, usually an interview.

Application letters are usually just one page and consist of three sections:

1. Front matter. State that you are applying for a specific job title or field. Also mention the person who referred you or told you about the job. If you learned of the job from an advertisement, mention that.
2. Body. Explain specifically why you are qualified for the job. Describe education and work experience and any other activities that display relevant talents, such as foreign-language proficiencies and leadership or supervisory experience.
3. End matter. Refer to your enclosed résumé and express your desire for an interview, stating when and where you will be available for one. In addition, invite further inquiries, and state how you can be contacted.Following is an example of an application letter.

 Example:

Jakarta, 22 January 2013

Attention :

Personel Manager of PT SAMPOERNA ,Tbk.
Jl. FATMAWATI No.125
Jakarta Selatan

Dear Sir/Madam,

Refer to your requirement advertised in Media Indonesia 22 December 2013, I am interested to joint and to contribute with your respected company. I am interested in applying application for Accountant position according with my background educational as Accounting.

My name is Martin Couper, I am 21 years old. I have school from Accounting Department at the University of Gunadarma. I consider my self that I have qualifications as you want. I have good motivation for progress and growing, eager to learn, and can work with a team (team work) or by myself. Beside that I posses adequate computer skill.

I shall be pleased to provide any further information you may need and hope I may be given the opportunity of an interview.

Yours sincerely,

Martin Couper

 

MEMO

 The basic function of a memo is to solve a specific problem by making the reader aware of specific information. A memo can be written to persuade others to take action or give specific feedback on a particular matter. When written properly, memos can be very effective in connecting the concern or issue of the writer with the best interests of the reader.

 Example:

To         : All employees
From     : Ronny S.H.
               Director, Personel
Date      : May 23, 2012
Subject  : Charitable Leave

       The corporation is pleased to announce a new policy which will allow employees to take paid time off for volunteer activities. Employees may take up to eight hours of paid leave per month to volunteer for charity organizations. Employees are eligible for this programs if they are full-time and have been employed here for at least one year. Charitable leave must be requested in advance; otherwise, employees will not be paid for that time. Charitable leave must also be approved by the employee's supervisor.

 Source :

- http://azwarrangkuti.blogspot.com/2012/12/inquiry-letter.html

- http://azwarrangkuti.blogspot.com/2012/12/order-letter.html

- http://www.belajarbahasainggris.us/2012/02/contoh-complaint-letter-surat-pengaduan.html

- http://martin1992-akuntansi.blogspot.com/2013/03/contoh-application-letter.html

- http://rshsmart.blogspot.com/2012/05/contoh-memo-bahasa-inggris.html